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FREQUENTLY ASKED QUESTIONS

How can I place an order?

To place an order, simply browse our products, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and complete your purchase.

What payment methods do you accept?

We accept various payment methods including credit/debit cards and bank transfers. You can choose your preferred payment option during the checkout process.

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed and shipped within 1-2 business days.

How can I track my order?

Once your order has been placed, you will receive a tracking number via email. You can use this tracking number to monitor the status of your order on our website.

Can I cancel or change my order?

If you need to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders are processed quickly, and changes may not be possible once the order has been shipped.

How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help. You can contact us via email at info@airmedng.com or by phone at +234 70 416 41000. Our customer support hours are Monday to Friday, 9:00 am to 5:00 pm EST.

Do you offer wholesale or bulk discounts?

Yes, We offer wholesale pricing and bulk discounts for large orders. Please contact our sales team at info@airmedng.com or call +234 70 416 41000 for more information and pricing quotes.

Can I place a custom order?

Yes, we offer custom order options for certain products. If you have specific requirements or would like to request a custom design, please contact our customer support team to discuss your needs.

How can I apply a discount code to my order?

To apply a discount code to your order, enter the code at checkout in the designated field. The discount will be applied to eligible items in your cart before you complete your purchase.

How do I leave feedback or a product review?

We value your feedback and appreciate your product reviews. You can leave a review on the product page of the item you purchased. Simply click on the “Write a Review” button and share your thoughts and experiences.

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